Programs for Purchase

CHC presents a wide variety of educational programs specifically designed to meet the unique needs and challenges of home care providers.  Webinars that have been presented are available for purchase after the program has been presented so that providers can utilize the information in their own training and education programs. 

HCP members receive a significant discount on the purchase of CHC programs as a member benefit.  Members must be logged in to the website using their user name and password to receive the preferred pricing.

Featured program

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Wage Parity: Getting Your LHCSA and CDPAS FI into Compliance - 60 minutes. This webinar will review the most recent developments with respect to wage parity compliance for licensed home care agencies and Consumer Directed Personal Assistance Services (CDPAS) fiscal intermediaries (FIs) that are covered by the Wage Parity Law. Hodgson Russ attorneys will highlight some of the most common benefits structures, common issues with those structures, and how to develop and implement... Details


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ABC’s of Corporate Compliance - 60 minutes. New York State Licensed Home Care Services Agencies
(LHCSAs) continue to refine compliance practices to meet the
demands of critical Federal and State regulatory mandates.
Ensure your agency meets the intent of all current regulatory
standards. Join this Webinar to hear how your colleagues
integrate compliance strategies to meet current regulatory
demands and challenges.
This webinar will identify... Details
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Home Care Pre-Claim Review Revised Requirements: Best practices for working with a VO - 60 minutes. Implementing a VO can be an extremely involved endeavor that a provider should prepare for far in advance of being notified by OMIG. For those not required to comply with the pre-claim review process, using a VO or similar services is a great way to assure compliance, and mitigate the risk of fraud and abuse. Attend this webinar to make sure your agency is prepared. This webinar will... Details
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Building & Advancing Clinical Leadership: The Basics - 60 minutes. This session will discuss the emerging roles and
responsibilities required of the home care clinical
leadership as well as basic and refined skills and
competencies vital to meet the challenges of providing
home care in New York State.
1. Discuss expanded roles and responsibilities for
clinical leadership
2. Learn regulations and standards that drive skill... Details
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Building & Advancing Clinical Leadership: Beyond the Basics - 60 minutes. The second webinar in the series will cover:
1. Refine leadership skills to meet the challenges of
dynamic change. Communication, critical thinking; c
linical judgement, team dynamics and more
2. Tips to survive the sea of constant change and stress;
3. Learn expert strategies to approach frequent barriers
in quality care
4. How to find support networks to achieve... Details
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Claims Management Best Practices - 60 minutes. In New York State's Managed Care environment, managing,
processing and collecting claims has presented substantial
challenges for many home care providers. Join us for this timely
and informative webinar to review claims management best
practices and learn key strategies and tactics to help improve
your claims process.
You will learn: strategies and tactics for improved claims management,... Details
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Building & Advancing Clinical Leadership: Advanced Leadership Strategies - 60 minutes. The third webinar in the series will cover:
1. Collegial refinements that challenge current leadership and care models
2. Cultivation of strategies and skills to achieve balance in an unbalanced work setting
3. Building a care team that prioritizes safety, quality
and best practices
4. Lifelines and more to ensure success with rapid
change and high care... Details
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Building & Advancing Clinical Leadership: New Horizons and Beyond - 60 minutes. The final webinar in the series will cover:
1. The Decade Leap: regulators and industry experts
predict home care trends
2. Clinical leadership roles expand to meet health care
trends and needs
3. Cultivating refined practice to meet current and
future demands
4. Strengthening personal and professional cores
complement care leadership and model... Details
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Companionship Exemption Elimination • Impact
on Live-ins-90 minutes. Per an October 1, 2013 final rule issued by the US Department of
Labor (DOL), major changes to the Companionship Exemption
under the Fair Labor Standards Act (FLSA) are scheduled to
become effective on January 1, 2015. In addition to changes
impacting requirements related to minimum wage, overtime, and
travel, the rendered rule will also alter the standard work and... Details
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Compliance Readiness
Essential Information for Licensed Agencies: 60 minutes. The Office of Inspector General (OIG) and New York State regulators have focused on home health and personal care aides as a high risk service. Do you know what challenges have occured with recent audits and surveys in 2018? Attend this important webinar to ensure you have the latest information on recent regulatory and audit initiatives that impact compliance and contract opportunities, and learn ... Details
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Complying with the NYC Earned Sick Time Act - 60 minutes. Providers that employ workers in New York City could face potentially devastating fines and lawsuits for non-compliance with the New York City Earned Sick Time Act, as the NYC Department of Consumer Affairs has begun vigorously auditing and investigating complaints of non-compliance by home care agencies!
Attend this webinar, Complying with the NYC Earned Sick Time Act, presented by attorney Emina Poricanin from Hodgson ... Details
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Cybersecurity for Home Care Providers - 60 minutes. In the past year, cyber threats to health care institutions have become more frequent. Targeted attacks on patient data place patient safety and agencies at risk. In the event of an attack, liability falls solely on the provider. This webinar will discuss the most recent threats to cybersecurity, compliance issues, regulatory and patient safety risk assessment, potential points of compromise, and cybersecurity best practices.... Details
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Demystifying the Plan of Correction - 60 minutes. The New York State Department of Health (DOH) continues to
survey Licensed Home Care Providers to ensure compliance
with critical Federal and State regulatory mandates. During a
decade of change for all home care providers, many agencies
have experienced survey challenges resulting in expanded
requirements for Plans of Correction. Providers will also be
impacted by the implementation of the new... Details
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Everything You Wanted to Know About Tuberculosis Testing for Home Care Workers - 60 minutes Tuberculosis testing and accurately assessing test results is essential for home care providers that employ large numbers of workers from diverse foreign and domestic backgrounds. There is often confusion about how to read a tuberculosis skin test, when to order and repeat chest x-rays, and when to perform the tuberculosis screening questionnaire. At times, workers are subjected to... Details
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HIPAA and Social Media • What All Providers Need to Know - 60 minutes. The explosion of social media and mobile technology has forced
many home care agencies to reconsider and reevaluate their
practices for protecting PHI, and procedures for handling
violations of HIPAA. Increasingly, agencies are dealing with
employees' improper disclosure of PHI, including disclosures
through social media. Employees are often unaware of the
scope of their... Details
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Home Care Quality Initiatives: The Essential Role of Paraprofessional - 60 minutes. Paraprofessionals play an essential - and often overlooked - role in creating tangible value and a competitive edge for your agency in a value-based payment (VBP) environment.

Attend this webinar to learn how to leverage your paraprofessional workforce to help meet the challenges of today's VBP landscape. Find out what information you must add to your training and orientation programs... Details
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Home Care Quality Initiatives - 60 minutes. Licensed Home Care Providers have a long history of providing clinical and personal support in post-acute care settings. Now with the migration to value-based purchasing, health care providers are seeking home care partners that can support quality initiatives that enhance reimbursement and expanded market shares.
This program will address the required quality initiatives that impact community partnerships during Health Care Reform... Details
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How New Home Health COPs Will Impact LHCSAs - 60 minutes. The Centers for Medicare and Medicaid Services (CMS) has released the updated Home Health Conditions of Participation (COPs) that will be effective July 13, 2017. While these updates are for Certified Home Health Care Providers, they also impact the care and services provided by Licensed Home Care Services Agencies (LHCSAs). Attend this program to get important information about how the new COPs will impact the care and... Details
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Understanding the Impact of the Elimination of the Companionship Exemption Law Under FLSA for Home Care Providers-90 minutes. The U.S. Department of Labor (DOL) has released its final rule eliminating the companionship exemption for caregivers employed by third party agencies. As a result, beginning January 1, 2015, home care agencies across the country will be required to pay minimum wage and overtime payments to these workers.
Attend this informative webinar to learn more... Details
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LHCSA Clinical Documentation & Risk Management - 60 minutes. New York State Survey outcomes for this year alone indicate that
providers are receiving multiple citations due to a lack of adequate
clinical documentation. Consistent, accurate clinical documentation is
critical to agency risk management.
This webinar will address both legal and regulatory aspects of clinical
documentation. The program will focus on the integration of the
clinical... Details
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LHCSA Moratorium: Important Information for Home Care Providers - 60 minutes. This informative webinar provides a legal perspective on the newly enacted two year moratorium on licensed home care services agencies (LHCSAs). The webinar also includes updates on any new guidance issued by the NYS Department of Health (DOH) prior to the May 17 Public Health and Health Planning Council (PHHPC) meeting, where LHCSA licenses are considered and approved. In addition to an analysis of any... Details
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New "White Collar" Overtime Exemption Amendment - 90 minutes. The United States Department of Labor has just released its final rule amending the "white collar" overtime exemptions to the Federal Fair Labor Standards Act (FLSA). Two years in the making, the final rule doubles the previous threshold for overtime exempt employees and is expected to cause 4.2 million employees in the United States to become eligible for overtime pay.
This webinar will cover:
1. New... Details
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New York State Paid Family Leave Program: Guidance for Home Care Providers - 60 minutes. As of January 1, 2018, nearly every employer in New York state is required to provide paid family leave to its employees. This mandatory program, known as the New York State Paid Family Leave Program, was touted by the State as the strongest paid family leave policy in the country, but its adoption has raised numerous questions from employers regarding the law’s administration. This one-hour... Details
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Preventing Discrimination & Harassment Claims in Home Care-60 minutes. Workplace harassment and discrimination issues have unfortunately become prominent recently in the news. More often than not, the improper handling of these issues has caused significant problems. Employers should attend this program to receive practical guidance, including “do’s and don’ts,” designed to help avoid basic employee discrimination and harassment claims that have become increasingly common in the... Details
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Recruitment and Retention: 360 Strategies to Meet the Caregiver Crisis - 60 minutes.The Centers for Medicare and Medicaid Services (CMS) and industry experts are sounding the alarm loud and clear — the shortage of quality caregivers in home care is a national crisis. What can providers do to enhance both recruitment and retention programs? What initiatives have your colleagues piloted that evidence increased personnel engagement and resulting retention? Attend this program to learn... Details
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How to Reduce Skyrocketing Workers' Compensation Premiums - 60 minutes. Over the past four years, Workers' Compensation premiums for home health care workers have more than doubled in New York. These rising costs are a heavy burden for your agency, and can impact the future delivery of patient care. In this webinar, learn why the cost of Workers' Compensation for home health care agencies is skyrocketing and learn proven strategies that can dramatically reduce premium costs. ... Details