Programs for Purchase

CHC presents a wide variety of educational programs specifically designed to meet the unique needs and challenges of home care providers.  Webinars that have been presented are available for purchase after the program has been presented so that providers can utilize the information in their own training and education programs. 

HCP members receive a significant discount on the purchase of CHC programs as a member benefit.  Members must be logged in to the website using their user name and password to receive the preferred pricing.

Featured program

Skip to search results
New Sick Leave Developments Download
New Sick Leave Developments - 60 minutes. This webinar will address the guidance recently released by the NYS DOH concerning the use of sick leave by Health Care Employees as well as recently issued Executive Orders and guidance regarding COVID related travel restrictions. The program will explain the guidance as well as answer employer questions. It will also cover need to know scenarios for home care providers with staff returning from an increasing number of hot spot states. ... Details


Skip to search results
Data pager
Data pager
Page size:
 45 items in 2 pages
Show all 45
Data pager
Data pager
Page size:
 45 items in 2 pages
Show all 45
ABC’s of Corporate Compliance Download
ABC’s of Corporate Compliance - 60 minutes. New York State Licensed Home Care Services Agencies (LHCSAs) continue to refine compliance practices to meet the demands of critical Federal and State regulatory mandates. Ensure your agency meets the intent of all current regulatory standards. Join this Webinar to hear how your colleagues integrate compliance strategies to meet current regulatory demands and challenges. This webinar will identify critical compliance standards for New York ... Details
Advanced Home Health Aide Updates Download
Advanced Home Health Aide Updates - 60 minutes. The New York State Department of Health and State Education Department have finalized the regulations and standards that govern the training and role of the advanced home health aide. This program will cover the requirements and updates that apply to this new role in the provision of home care. Learn what requirements are mandated prior to providing these services and ensure you are up to date on regulatory and training initiatives... Details
Best practices for working with a VO Download
Home Care Pre-Claim Review Revised Requirements: Best practices for working with a VO - 60 minutes. Implementing a VO can be an extremely involved endeavor that a provider should prepare for far in advance of being notified by OMIG. For those not required to comply with the pre-claim review process, using a VO or similar services is a great way to assure compliance, and mitigate the risk of fraud and abuse. Attend this webinar to make sure your agency is prepared. This webinar will... Details
Building & Advancing Clinical Leadership-The Basics Download
Building & Advancing Clinical Leadership: The Basics - 60 minutes. This session will discuss the emerging roles and responsibilities required of the home care clinical leadership as well as basic and refined skills and competencies vital to meet the challenges of providing home care in New York State. 1. Discuss expanded roles and responsibilities for clinical leadership 2. Learn regulations and standards that drive skill set changes 3. Discuss common challenges identified in... Details
Building Advancing Clinical Leadershp Beyond Basics Download
Building & Advancing Clinical Leadership: Beyond the Basics - 60 minutes. The second webinar in the series will cover: 1. Refine leadership skills to meet the challenges of dynamic change. Communication, critical thinking; clinical judgement, team dynamics and more 2. Tips to survive the sea of constant change and stress; 3. Learn expert strategies to approach frequent barriers in quality care 4. How to find support networks to achieve sanity during health care melt downs
Claims Management Best Practices Download
Claims Management Best Practices - 60 minutes. In New York State's Managed Care environment, managing, processing and collecting claims has presented substantial challenges for many home care providers. Join us for this timely and informative webinar to review claims management best practices and learn key strategies and tactics to help improve your claims process. You will learn: strategies and tactics for improved claims management, troubleshooting strategies for rejections and... Details
Clinical Series:  Advanced Leadership Strategies Download
Building & Advancing Clinical Leadership: Advanced Leadership Strategies - 60 minutes. The third webinar in the series will cover: 1. Collegial refinements that challenge current leadership and care models 2. Cultivation of strategies and skills to achieve balance in an unbalanced work setting 3. Building a care team that prioritizes safety, quality and best practices 4. Lifelines and more to ensure success with rapid change and high care expectations.
Clinical Series:  New Horizons and Beyond Download
Building & Advancing Clinical Leadership: New Horizons and Beyond - 60 minutes. The final webinar in the series will cover: 1. The Decade Leap: regulators and industry experts predict home care trends 2. Clinical leadership roles expand to meet health care trends and needs 3. Cultivating refined practice to meet current and future demands 4. Strengthening personal and professional cores complement care leadership and model revisions.
Companionship Exemption Elimination-Impact Live-ins Download
Companionship Exemption Elimination-Impact on Live-ins-90 minutes. Per an October 1, 2013 final rule issued by the US Department of Labor (DOL), major changes to the Companionship Exemption under the Fair Labor Standards Act (FLSA) are scheduled to become effective on January 1, 2015. In addition to changes impacting requirements related to minimum wage, overtime, and travel, the rendered rule will also alter the standard work and hour structure for live-in aides. This webinar will ... Details
Compliance Readiness Essential Info for Licensed Download
Compliance Readiness Essential Information for Licensed Agencies: 60 minutes. The Office of Inspector General (OIG) and New York State regulators have focused on home health and personal care aides as a high risk service. Do you know what challenges have occured with recent audits and surveys in 2018? Attend this important webinar to ensure you have the latest information on recent regulatory and audit initiatives that impact compliance and contract opportunities, and learn how... Details
Complying with the NYC Earned Sick Time Act Download
Complying with the NYC Earned Sick Time Act - 60 minutes. Providers that employ workers in New York City could face potentially devastating fines and lawsuits for non-compliance with the New York City Earned Sick Time Act, as the NYC Department of Consumer Affairs has begun vigorously auditing and investigating complaints of non-compliance by home care agencies!
Attend this webinar, Complying with the NYC Earned Sick Time Act, presented by attorney Emina Poricanin from Hodgson ... Details
Customer Service Strategies that Separate You Download
The competition is fierce. Many of the services you provide are similar to those provided by other companies in your area. Continually patients and referral sources are trying to differentiate one healthcare provider from another. The one key difference is the quality of the customer service they provide. From the initial greeting on the phone, to the final words when a caregiver leaves the home, and the assistance offered a family member regarding billing and insurance, every... Details
Cybersecurity for Home Care Providers Download
Cybersecurity for Home Care Providers - 60 minutes. In the past year, cyber threats to health care institutions have become more frequent. Targeted attacks on patient data place patient safety and agencies at risk. In the event of an attack, liability falls solely on the provider. This webinar will discuss the most recent threats to cybersecurity, compliance issues, regulatory and patient safety risk assessment, potential points of compromise, and cybersecurity best practices.... Details
Demystifying the Plan of Correction Download
Demystifying the Plan of Correction - 60 minutes. The New York State Department of Health (DOH) continues to survey Licensed Home Care Providers to ensure compliance with critical Federal and State regulatory mandates. During a decade of change for all home care providers, many agencies have experienced survey challenges resulting in expanded requirements for Plans of Correction. Providers will also be impacted by the implementation of the new Electronic Plan of Correction (ePOC)... Details
Everything You Wanted to Know About TB Testing Download
Everything You Wanted to Know About Tuberculosis Testing for Home Care Workers - 60 minutes Tuberculosis testing and accurately assessing test results is essential for home care providers that employ large numbers of workers from diverse foreign and domestic backgrounds. There is often confusion about how to read a tuberculosis skin test, when to order and repeat chest x-rays, and when to perform the tuberculosis screening questionnaire. At times, workers are subjected to... Details
Explaining PPP Loan Forgiveness Application Process Download
Explaining the PPP Loan Forgiveness Application Process - 60 minutes. Join Gary Brinster and Erika Calderon, of Brinster & Bergman, LLP, for an enlightening webinar on PPP loan! The PPP loan has created a lot of confusion and concern. Figuring out how the forgiveness works hasn’t been much better. In this webinar, Gary Brinster and Erika Calderon will explain the forgiveness application recently released by the SBA and answer any questions that you might have.
HIPAA & Social Media-What Providers Need to Know Download
HIPAA and Social Media • What All Providers Need to Know - 60 minutes. The explosion of social media and mobile technology has forced many home care agencies to reconsider and reevaluate their practices for protecting PHI, and procedures for handling violations of HIPAA. Increasingly, agencies are dealing with employees' improper disclosure of PHI, including disclosures through social media. Employees are often unaware of the scope of their obligations to protect PHI. Attend this... Details
Home Care Quality Initiat: Role of Paraprofessional Download
Home Care Quality Initiatives: The Essential Role of Paraprofessional - 60 minutes. Paraprofessionals play an essential - and often overlooked - role in creating tangible value and a competitive edge for your agency in a value-based payment (VBP) environment. Attend this webinar to learn how to leverage your paraprofessional workforce to help meet the challenges of today's VBP landscape. Find out what information you must add to your training and orientation programs to prepare your ... Details
Home Care Quality Initiatives Download
Home Care Quality Initiatives - 60 minutes. Licensed Home Care Providers have a long history of providing clinical and personal support in post-acute care settings. Now with the migration to value-based purchasing, health care providers are seeking home care partners that can support quality initiatives that enhance reimbursement and expanded market shares. This program will address the required quality initiatives that impact community partnerships during Health Care Reform and... Details
How New Home Health COPs Will Impact LHCSAs Download
How New Home Health COPs Will Impact LHCSAs - 60 minutes. The Centers for Medicare and Medicaid Services (CMS) has released the updated Home Health Conditions of Participation (COPs) that will be effective July 13, 2017. While these updates are for Certified Home Health Care Providers, they also impact the care and services provided by Licensed Home Care Services Agencies (LHCSAs). Attend this program to get important information about how the new COPs will impact the care and... Details
Impact of Elimination of Companionship Exempt. Law Download
Understanding the Impact of the Elimination of the Companionship Exemption Law Under FLSA for Home Care Providers-90 minutes. The U.S. Department of Labor (DOL) has released its final rule eliminating the companionship exemption for caregivers employed by third party agencies. As a result, beginning January 1, 2015, home care agencies across the country will be required to pay minimum wage and overtime payments to these workers. Attend this informative webinar to learn more about... Details
LHCSA Clinical Documentation & Risk Management Download
LHCSA Clinical Documentation & Risk Management - 60 minutes. New York State Survey outcomes for this year alone indicate that providers are receiving multiple citations due to a lack of adequate clinical documentation. Consistent, accurate clinical documentation is critical to agency risk management. This webinar will address both legal and regulatory aspects of clinical documentation. The program will focus on the integration of the clinical assessment, care planning and case... Details
LHCSA Moratorium Information for HC Providers Download
LHCSA Moratorium: Important Information for Home Care Providers - 60 minutes. This informative webinar provides a legal perspective on the newly enacted two year moratorium on licensed home care services agencies (LHCSAs). The webinar also includes updates on any new guidance issued by the NYS Department of Health (DOH) prior to the May 17 Public Health and Health Planning Council (PHHPC) meeting, where LHCSA licenses are considered and approved. In addition to an analysis of any... Details
Managed Long Term Care VBP Contracting Download
Learn about the types of value based payment (VBP) contracting available for long term care providers and gain insight into how best to navigate participation in VBP. New York State’s Medicaid program has an overall goal of moving towards VBP. This general shift towards VBP combined with the substantial regulatory changes occurring in the home care industry and the incentivizing of consolidation among agencies means that many agencies and new entities will be contracting with... Details
New "White Collar" Overtime Exemption Amendment Download
New "White Collar" Overtime Exemption Amendment - 90 minutes. The United States Department of Labor has just released its final rule amending the "white collar" overtime exemptions to the Federal Fair Labor Standards Act (FLSA). Two years in the making, the final rule doubles the previous threshold for overtime exempt employees and is expected to cause 4.2 million employees in the United States to become eligible for overtime pay. This webinar will cover: 1. New requirements under ... Details