DOH Issues Health Advisory Regarding Universal Use of Eye Protection

Late last week, the Department of Health (DOH/the Department) issued a health advisory strongly recommending universal use of eye protection by healthcare personnel for all patient interactions, in addition to face masks. The advisory observed that wearing both face masks and eye protection provides better protection for healthcare personnel who might unknowingly encounter asymptomatic, pre-symptomatic, or symptomatic but undiagnosed cases of COVID-19. The use of eye protection, in addition to face masks, might prevent some exposures that would otherwise require healthcare worker furlough (e.g. when a healthcare worker is in contact with a person with COVID-19 who was not wearing a face mask, see Face shields or goggles should be used. Standard eyeglasses are not personal protective equipment (PPE) and do not constitute sufficient eye protection.

In the advisory, DOH recognized that PPE supply shortages might prevent universal use of eye protection in all healthcare encounters. In this situation, the shortage should be documented, and eye protection should be reserved for and considered required for the care of patients and residents:

with known COVID-19; 
with symptoms consistent with COVID-19; 
having known exposure to a person with COVID-19; or 
in settings with a higher prevalence of patients or residents with COVID-19. 

Such settings include, but are not limited to, emergency departments, outpatient clinics and practices which routinely see patients with acute infectious diseases, and nursing homes which have recently had residents or staff positive for COVID-19. Healthcare facilities and practices are referred to NYSDOH and CDC guidance on extended use and cleaning and disinfection of eye protection as a contingency strategy for PPE conservation.

Further information is available at:; and

General questions or comments about this advisory can be sent to [email protected].

Join Today’s Electronic Visit Verification (EVV) Technical Assistance Call at 2:00

NYSDOH is hosting an EVV Technical Assistance call today Tuesday, December 1st, 2020, 2:00 p.m. – 3:00 p.m. There will be a detailed overview of the attestation form on this call.

Please use the following link to register prior to the event:

DOH to Hold Home Care Cost Report Outreach Session Tomorrow at 1:00

As a reminder, the next Home Care Cost Report provider outreach session is scheduled for Wednesday, December 2nd at 1:00pm and will cover audit expectations, next steps, and other relevant information.
 Please see below for the WebEx link and telephone dial-in information for this session. Note that the WebEx link will not work until 20 minutes prior to the scheduled start time.  

December Outreach Session

Date: December 2nd, 2020
Time: 1:00 PM
Dial-in Number: 888-780-9651
Dial-in Passcode: 8974716
WebEx Link:  

Join the DOH Thursday December 3rd at 1-2PM for its Bi-weekly COVID-19 update for healthcare providers

To accommodate the large number of participants, find our webinar streaming via YouTube Live (and available for viewing immediately thereafter) on the NYSDOH COVID website for providers:

Audio number and code: 844-512-2950 Access code 6286826#