2020 Coronavirus

Important Information for NYS Home Care Providers 

  • Health Advisory: COVID-19 Serology Testing, download. (NYSDOH April 30)
  • Updated Interim Guidance: Protocol for COVID-19 Testing Applicable to All Health Care Providers and Local Health Departments, download. (NYSDOH April 28)
  • COVID-19 Regulatory Relief for Home Care Providers, download. (NYSDOH April 10)
  • Health Advisory: Interim Guidance for Home Health Aide Training Programs, download. (NYSDOH April 10)
  • Updated COVID-19 Guidance for the Authorization of Community Based LongTerm Services and Supports Covered by Medicaid, download. (NYSDOH April 8)
  • COVID-19 Guidance Compilation for Long-Term Care (LTC) As of 4/4/20 1:30 PM, download. (NYSDOH)
  • Health Advisory: Options when Personal Protective Equipment (PPE) is in Short Supply or Not Available, download. (NYSDOH April 2)
  • Frequently Asked Questions (FAQs) on Medicaid Telehealth Guidance during the Coronavirus Disease 2019 (COVID-19) State of Emergency, download. (NYSDOH March 31)
  • Updated Protocols for Personnel in Healthcare and Other Direct Care Settings to Return to Work Following COVID-19 Exposure or Infection, download (NYSDOH March 31). This Guidance expands on and further clarifies the guidance released on March 28, available here.
  • COVID-19 Release from Home Isolation, download. (NYSDOH March 28)
  • COVID-19 Guidance for Home Health Care Agencies and Hospice Providers,  DAL: 20-08 Updated, download. (NYSDOH March 22)
  • COVID-19 Guidance for Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) 1915 (c) Medicaid Waiver Providers, download. (NYSDOH March 20)
  • COVID-19 Guidance for the Authorization of Community-Based, Long-Term Services and Supports Covered by Medicaid, download. (NYSDOH March 18)
  • Interim Guidance for Home Care Services Regarding COVID-19, download. (NYSDOH March 16)
  • Home and Community-Based Services (HCBS) providers serving children/youth under the 1915(c) Children’s Waiver, download. (NYSDOH March 14)
  • Keep Your HCS Contact Information Up-to-date! The Health Commerce System (HCS) is used by the Department of Health (DOH) to communicate important and time-sensitive information to health care providers.

Executive Order Suspends Regulations of Interest to Home Care

COVID-19 Leave Laws Enacted at the State and Federal Levels

Webinars

Upcoming

  • Prepare Now for Targeted Infection Control Surveys, Thursday, May 28, 3:15 - 4:15, register here

 Weekly

Available Now

Important Contact Information

The following question can be directed as follows:

  • Medicaid Fee-for-Service (FFS) coverage and policy questions should be directed to the Office of Health Insurance Programs (OHIP), Division of Program Development and Management at (518) 473–2160.

  • Medicaid Managed Care (MMC) general coverage questions should be directed to the OHIP, Division of Health Plan Contracting and Oversight at: covques@health.ny.gov or (518) 473–1134. 

  • MMC reimbursement, billing, and/or documentation requirement questions should be directed to the enrollee's MMC plan.

  • FFS claim questions should be directed to the eMedNY Call Center at (800) 343–9000.

Medicaid Coverage and Reimbursement Policy for Services Related to Coronavirus Disease 2019 (COVID–19)

March 27, 2020 - The New York State Department of Health has updated a special edition of the Medicaid Update, originally issued March 10, 2020, featuring New York State Medicaid Coverage and Reimbursement Policy for Services Related to Coronavirus Disease 2019 (COVID–19).  This Medicaid Update can be found at: https://www.health.ny.gov/health_care/medicaid/program/update/2020/index.htm.

Medicaid Update Special Edition for Comprehensive Guidance Regarding Use of Telehealth including Telephonic Services During the COVID-19 State of Emergency can also be found here

Centers for Medicaid and Medicare Services

Additional New York State Guidance

DOH guidance and resources for the public and providers can be found at the following links:

https://www.health.ny.gov/diseases/communicable/coronavirus/providers.htm

https://www.health.ny.gov/diseases/communicable/coronavirus/

Cleaning and Disinfection Guidance

Federal Resources

Mid May Aware Prepare Update - includes a focus on COVID-19 related webinars and trainings, including recordings of past webinars.

Is your agency experiencing a shortage of Personal Protective Equipment (PPE)?

If so, contact your local Office of Emergency Management (OEM).

For those with N95 fit-tested employees (with access to N95 respirators), OSHA has temporarily removed the requirement for annual fit testing. Initial fit testing is still required. Citations will not be issued as long as the other OSHA-required components of a respiratory protection plan are met (i.e., medical evaluation, initial fit testing, etc.). Read more about this and view the full list of continued OSHA requirements.

DOH Shares List of Fingerprinting Sites Available to process Criminal History Record Checks

Due to the COVID crisis, providers have experienced difficulty with the ability of processing CHRCs due to a lack of fingerprinting sites. HCP sought guidance to deal with this issue and DOH responded by providing a list of fingerprinting sites that are still accessible to enable the processing of CHRCs.

List of Fingerprinting Sites Available to process Criminal History Record Checks

DOH hosts weekly COVID-19 update call/webinar

HCP encourages providers to participate in these calls which are held on Thursdays from 1:00 – 2:00 PM.

To accommodate the large number of participants, the webinar will be streamed here.
For audio only, please dial in: 844-512-2950

Past calls can be found here

From Providers, For Providers

Vendor Resources And Assistance During COVID-19

Resources available from HCP Associate members.

Other Resources for Providers

For questions, please contact Marissa Crary