As determined in the NYC Home Care Emergency Management Assessment Surveys conducted by HCP and HCA in 2021 and 2022 under a grant funded by the Administration for Strategic Preparedness and Response (ASPR), and administered by the New York City Department of Health and Mental Hygiene (NYC DOHMH), Office of Emergency Preparedness and Response (OEPR), emergency communications are a general area of concern for home care providers. To address that gap, this session will highlight the importance of effective messaging for staff and patients before, during, and after an incident. Laura Ehrich, HCP’s Vice President of Operations, will provide the topic overview.
Attendees will then hear from warnings expert Dr. Michele Wood, PhD, Professor and Chair at California State University, Fullerton Department of Public Health. Dr. Wood is a risk communication scholar with expertise in alerts and warnings. She will review the social psychology of alerts and warnings, provide examples of “bad messaging”, and share the critical elements of an effective warning message in an emergency management context. This session is designed to help home care agencies of all sizes come away equipped with evidence-based guidance to improve their hazard and warning messages and better motivate people to take protective action.
The session will include time for Q&A.
This is certain to be a lively session! Don’t miss out on this valuable opportunity. Register today.